Model Number

DCRS-9900III NE+

DCRS-9900III NE+ Professional CTI telecommunication recording equipment

*More then 200,000 channels installed world-wide.*

The DCRS 9900 NE + is a CTI enable recording system that meets the challenge of today?s Call Center by combining voice recording and call related data.

System Design:

l  PABX and Call Center Integration capability

Audio Interface for Single and Network System:

l  Facilitates for 8~128 Analogue channels or Digital Channels

l  Expandability to thousand of channels thru network connection

l  Support Analogue / Digital / ISDN T1 / E1 Recording interfaces

l  Support from 1 to 125 Workstation

l  LAN / WAN / WEB compatibility

Voice Processing:

l  ADPCM ( 16 kbps, 24 kbps, 32kbps, 40 kbps )

l  GSM ( 13.3 kbps )

l  PCM ( A Law, u Law, 8K 8bit, 8K 16-bit Linear )

l  WAV ( 8K 8bit, 8K 16-bit )

l  G.723.1 (5.3 kbps, 6.3 kbps), G.729

Recording Trigger:

l  24 hour Continuous

l  Off hook

l  VOX

l  Digital Phone D-channel

l  External recording trigger switch

l  API parameter

l  Radio IF

l  Selective Recording

Storage Media:

l  Various Backup method, DVD-R/W, DVD+R/W, DVD-RAM, DAT DDS3 / DS4, USB HDD, NAS

Audio Output

l  Playback from Server

l  Multi-channel connection to speakers

l  Playback from multiple analog telephone lines

l  Playback from sound card speaker over the LAN

l  Playback thru touch-tone telephone

l  Recording files copy to 3 1/2°? floppy disk, DAT, MO, DVD, CD/RW, CF card, SD card, MMC card, Network disk drive, and E-Mail.

System Clock Synchronization:

l  Time Synchronized ( GPS, Network )

System Redundancy:

l  Standard Mirror Hard Disk, support RAID systems when required.

l  System Error Surveillance

l  Automatic alarms (thru system / e-mail / pager / telephone)

l  Phone connectivity diagnostic support

l  Automatic detection and alarming for malfunction of voice recording cards (Support by UTIC3)

l  System Hot Standby

l  System Operation Monitor

Equipment Specification:

l  Frequency: 300-3400Hz

l  Signal / Noise Ratio: > 42 dB

l  Auto gain controller: -18 dB - + 38dB

l  Selectable recording format for each individual channel

l  Independent gain control for each channel -35 dB - +20 dB

l  Power supply:

l  single power 115 / 230V, 50 / 60Hz

l  dual power 100-120 / 200-240V, 50 / 60Hz

Physical Dimension:

l  482x177x505mm (single power) or 482x177x660mm (dual power)

Environmental Condition:

l  Temperature: 0-40°C

l  Humidity: 8-80%

For more information, please refer to http://www.multisuns.com/product_dcrs_en_n.htm